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Signature Healthcare Continues Award Winning Year

Tuesday, May 1, 2018

Leapfrog Straight As through 2018 banner

The Proof of a High Quality, Safe Care Environment is In the National Recognition

In 2018, Signature Healthcare saw a continued accrual of awards from national, independent third-party sources recognizing quality and safety in both the hospital and physician group. Most recently, Signature Healthcare Brockton Hospital was named a Top Teaching Hospital by The Leapfrog Group for the first time - one of 36 Top Teaching Hospitals in the nation and one of only three hospitals in Massachusetts to be honored with this award. In addition to the Top Hospital Award, Signature Healthcare Brockton Hospital has a stellar track record in patient safety, receiving Leapfrog’s highest “A” safety rating bi-annually since 2012.

Experts agree – Signature Healthcare has made consistent, sustained improvement in quality and safety over the past several years while maintaining a close connection to the community it serves. The organization is celebrating its continued success in many ways, including a campaign of innovative displays at all locations, and “thank-yous” for employees including fleece vests and sweet treats.

“I’m proud the talent and ideas of our employees are recognized on a national scale,” said Kim Hollon, CEO. “We’ve made significant changes in our culture, and the progress we’ve made has been tremendous. We are recognized nationally by well respected, outside agencies for the work we do in patient and employee safety and quality. Our hospital and medical group have earned accolades putting us in the top two and a half percent of hospitals nationally for safety and the top 25% of medical groups nationally on a set of clinical quality and patient experience measures, and we want the community to know it!”

In a quality healthcare environment, patients get care that is right for their illness, without delays, and are asked only to get the medical tests necessary to help with treatment. Quality healthcare is fair, with patients receiving personal, knowledgeable healthcare.

Additional awards include:

American Heart Association Heart Failure Bronze Award - Get With the Guidelines: A quality improvement program rewarding hospital teams for providing the most up-to-date, research-based care with the goal of speeding recovery and reducing hospital readmissions for heart failure patients. Launched in 2005, numerous published studies have demonstrated the program’s success in achieving patient outcome improvements, including reductions in 30-day readmissions.

National Committee for Quality Assurance Patient Centered Medical Home: All Signature Medical Group Primary Care locations received Patient-Centered Medical Home Recognition for using evidence-based, patient-centered processes focusing on highly coordinated care and longā€term, participative relationships with patients - improving patient experience and reducing costs.

The Leapfrog Group Hospital Safety Grade - Straight A’s: Signature Healthcare Brockton Hospital was awarded an “A” safety grade by The Leapfrog Group, making it one of 823 hospitals to receive an “A” for its commitment to reducing errors, infections, and accidents that can harm patients. Signature Healthcare Brockton Hospital is one of only 63 hospitals in the nation to continually receive a straight A rating since the program began in 2012.

Joint Commission Top Performer on Key Quality Measures: Recognition for exemplary performance in evidence based clinical processes shown to improve care for certain conditions. Signature Healthcare Brockton Hospital is one of 1,099 hospitals in the U.S. earning the Top Performer distinction for attaining and sustaining excellence in accountability measure performance, and one of only 17 hospitals in MA. In addition, the hospital was one of only 8 in MA to be recognized in all four of the following measure sets: heart attack, heart failure, surgery and pneumonia and the only hospital in Southeastern MA receiving this designation.

U.S. News & World Report High Performing Hospitals Designation for Heart Failure Care: Signature Healthcare Brockton Hospital was named a High Performing Hospital for its treatment of Heart Failure. The Heart Failure score is based on multiple data categories, including patient survival, volume and more. Hospitals earning a high performing rating were significantly better than the national average.

American Stroke Association Stroke Gold Plus Award - Get With the Guidelines: Hospitals who receive the Get With The Guidelines Gold Plus Performance Achievement Award have reached an aggressive goal of treating stroke patients with 85% or higher compliance to core standard levels of care as outlined by the AHA/ASA for twenty four consecutive months.

Women’s Choice Award America’s Best Breast Centers 2017: This evidence-based designation is the only breast center award identifying the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and clinical excellence. 

Harvard Pilgrim Health Care Hospital & Physician Group Honor Roll: Signature Healthcare Brockton Hospital and Signature Medical Group were both recognized in Harvard Pilgrim Health Care’s Hospital and Physician Group Honor Rolls. This prestigious award honors hospitals with performance among the top 25% measured nationally on a set of clinical quality and patient experience measures. 

Healthgrades Five Star Recipient: Signature Healthcare Brockton Hospital was awarded as a five star recipient for treatment of Chronic Obstructive Pulmonary Disease (COPD) and Pneumonia (2 years in a row) and was the only hospital in Plymouth county to achieve a 5 star rating in these categories.

The Leapfrog Group Top Teaching Hospital: Signature Healthcare Brockton Hospital was named a Top Teaching Hospital by The Leapfrog Group for the first time in 2017 and was one of only three hospitals in Massachusetts to be honored with this award. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care, and the hospital’s capacity to prevent medication errors.
In additional to national recognition within awards programs, Signature Healthcare departments hold numerous accreditations demonstrating the highest level of care in imaging, labs, maternity, vascular surgery and more. 

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About Signature Healthcare
Signature Healthcare is a multi-specialty, not for profit hospital and physician group comprised of Brockton Hospital and Signature Medical Group, which is made up of more than 150 physicians practicing in 15 ambulatory locations. Signature Medical Group acts as a patient’s medical home, working with them to coordinate all their healthcare needs, as well as provide access to evidence based patient care and education and self management support. We are one of the only not-for-profit community based healthcare delivery systems in Southeastern MA providing the full range of high quality primary care, specialty care, hospital care and related ancillary services on a coordinated basis delivered at a low cost. We are an affiliate of Beth Israel Deaconess Medical Center, Harvard Medical Faculty Physicians at BIDMC and the Floating Hospital for Children at Tufts Medical Center. Signature Healthcare is continuously recognized for the quality care patients experience when visiting with our doctors and nurses. Some of our most recent awards include being named a Top Performer on Key Quality Measures® by The Joint Commission, receiving a national hospital safety score “A” rating by The Leapfrog Group, being noted as a Top Hospital by US News & World Report, as well as winning a Women’s Choice Award for America’s Best Hospitals for Patient Safety. MySignatureCare.org