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Signature Healthcare receives new safety and quality recognition awards

Wednesday, September 29, 2021

Patient Centered Medical Home logo

All Signature Healthcare, Signature Medical Group Primary Care practices have been awarded Patient-Centered Medical Home recognition from the National Committee for Quality Assurance (NCQA).

NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care supporting access, communication and patient involvement. It assesses whether clinician practices are using teamwork and technology to deliver coordinated and patient-centered Primary Care. 

“The recognition from NCQA is a true testament to our focus on safety and quality in all our medical practices delivered by our dedicated staff members,” said Dr. David Drinkwater, President of Signature Medical Group.

The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians, American Academy of Family Physicians, American Academy of Pediatrics, American Osteopathic Association and others.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Signature Healthcare has the tools, systems and resources to provide its patients with the right care, at the right time.”

The Lown Institute recognized Signature Healthcare’s excellence in Patient Safety as #57 in the Nation and #1 in Massachusetts. They also recognized the organization for:

• National Social Responsibility: Grade A
• National Value of Care: Grade A
• National Health Equity:  Grade A
• National Cost Efficiency: Grade A
• National Inclusivity: Grade A

“We are honored to receive these accolades from the Lown Institute. I thank our staff for their dedication and commitment to safety and quality each day. They are the reason the organization is continually recognized for safety and quality,” said Kim Hollon, President & CEO of Signature Healthcare.

The recent distinctions align with Signature Healthcare’s record of safe and outstanding quality care. Signature Healthcare Brockton Hospital was awarded its 18th consecutive safety ‘A’ grade from Leapfrog in 2021, an achievement reached by only four hospitals in Massachusetts and 39 hospitals nationwide. The Hospital was recently awarded a High Performing Hospital recognition for the treatment of COPD and kidney failure. Signature Medical Group was again named to the Harvard Pilgrim Physician Group Honor Roll.

Learn more about Signature Healthcare’s safety and quality record.