Rosie joined the Weight and Wellness Center in March 2016. She comes from Signature Healthcare Brockton Hospital after 18 years of working in many different areas within Patient Access such as Patient Registration, Financial Counseling and Patient Accounts. She brings with her vast customer service experience- face to face, and over the telephone with both patients and insurance companies. Besides scheduling surgeries she also verifies the patient’s specific benefits for the services we provide here at the Weight and Wellness Center, and requests the authorizations from the insurance companies for these services.
It is a good day at work when: Patients are cleared for Surgery. “I get to call the patient with the good news to offer a date for Surgery. I know the patients work very hard to get to this point! I enjoy working at the Weight and Wellness Center because of the Team Work environment and focus on Patient Care/Satisfaction.”