Emergency Room

At Signature Healthcare, the safety of our patients, visitors, employees and our community is our highest priority.

If you think you’re experiencing symptoms of COVID-19 such as fever, cough or shortness of breath, we encourage you to
 contact your primary care physician for guidance before seeking help at your nearest Emergency Room. (*If you feel this is a medical emergency, please contact 911 or visit your local Emergency Department) Your PCP is the best and most effective resource to help you navigate your healthcare. Signature Healthcare is offering TeleHealth visits either by telephone or virtual office visits via SMART phone or computer. Our Primary and Specialty Care providers want to work with you as quickly as possible, so a return phone call or appointment will typically occur on the same day. If it is determined after your TeleHealth visit, that you need to be seen, Signature Medical Group has a dedicated clinic where you can be seen without having to go to the Emergency Room.

To talk to your doctor about your symptoms or to make an appointment, call your doctor’s main office number.

*You will be required to wear your mask upon entering any Signature Healthcare building.

Patient Hours

Open 24/7

The Signature Healthcare Brockton Hospital Emergency Department offers the community a trusted and reliable place to turn 24 hours a day, seven days a week.

Our Emergency Department is one of the largest and busiest in Massachusetts, treating more than 62,000 patients per year. Our Emergency Department is equipped to handle the most serious of emergencies including heart attacks and stroke. Signature Healthcare Brockton Hospital is one of just a few community hospitals to offer lifesaving angioplasty for patients experiencing a heart attack. We are also certified by the Massachusetts Department of Public Health as a Primary Stroke Service Center, assuring patients that we are able to offer stroke victims the necessary medical treatment in a timely manner.

Once you have been a patient at our hospital, your information is kept securely in our computer system, giving you a higher level of coordinated care.

Our goal is to provide care as soon as possible, and make you more comfortable. Once registered with personnel at the desk, you will move to the waiting room for triage. A Registered Nurse will then make a visual assessment and check your temperature, pulse, blood pressure and breathing. The nurse will ask about your illness or injury, allergies, current medication, and level of pain. The nurse may ask for a urine sample as part of the Triage assessment. The nurse may also offer you Tylenol or Motrin for pain or fever. First aid, such as minor bandaging, and ice packs may be initiated.

The triage nurse will decide which area of the Emergency Department you will go for treatment, and if you need to be seen ahead of others who are waiting. The Triage Nurse works closely with the Charge Nurse to promptly help move patients into treatment areas. Patient treatment is determined by severity of illness, not by order of arrival.

Where to Park

The Emergency Department has its own parking lot and entrance. Follow the Emergency signs from Centre St.