All patients and visitors will be screened for fever and the following questions at point of entry:
- Have you experienced any COVID-19 symptoms?
- In the past 14 days have you been in close contact with:
- A COVID-19 positive or presumptive case
- A person who is under quarantine by DPH
- In the past 14 days have you been:
- Tested for COVID-19 and are still awaiting results
- Under a travel related quarantine because you did not obtain a negative test upon return
Visitors: If yes to any of the questions, entrance is not allowed.
Patients: If yes to any of the questions, entrance will need to be approved.
Face Covering/Mask Guidelines
The CDC has updated its guidance regarding cloth masks in a healthcare setting. Due to higher community positivity rates, the CDC recommends medical/surgical masks as a safer alternative. All patients/visitors of Signature Healthcare must wear a medical/surgical mask, including while visiting patient rooms at all times. Face coverings must cover the entire mouth and nose. Signature Healthcare does not permit cloth masks, scarves, bandanas, neck extenders/gaiters and handkerchiefs. Patients and visitors should bring an appropriate mask. If a patient/visitor doesn’t have a mask that meets this standard, a medical/surgical mask will be provided. If a visitor refuses to wear an appropriate face covering they will not be allowed to visit.
Everyone must wash their hands prior to entering the patient room.
All visitors must go directly to the patient room and leave immediately at the conclusion of the visit. No wandering the hallways or visiting the cafeteria.
You may experience a delay entering the medical facilities during the screening process.
Signature Medical Group
Reschedule or cancel an appointment
TeleHealth: Telephone & Virtual Office Visits now available. Call your providers office to make an appointment. More Information
Patient Testimonial on TeleHealth: “My TeleHealth call was at exactly the time they said it would be. I did not feel rushed. My PCP was open & available for as long as I needed.”
Lab Services in Hanson are temporarily closed. Please use services at 110 Liberty Street, Brockton, 31 Roche Brothers Way, North Easton, 1215 Broadway, Raynham or Brockton Hospital, 680 Centre Street Brockton.
If you think you’re experiencing symptoms of COVID-19 such as fever, cough or shortness of breath, we encourage you to contact your primary care physician for guidance before seeking help at your nearest Emergency Room. (*If you feel this is a medical emergency, please contact 911 or visit your local Emergency Department) Your PCP is the best and most effective resource to help you navigate your healthcare. Signature Healthcare is offering TeleHealth visits either by telephone or virtual office visits via SMART phone or computer. Our Primary and Specialty Care providers want to work with you as quickly as possible, so a return phone call or appointment will typically occur on the same day. If it is determined after your TeleHealth visit, that you need to be seen, Signature Medical Group has a dedicated clinic where you can be seen without having to go to the Emergency Room.
To talk to your doctor about your symptoms or to make an appointment, call your doctor’s main office number.