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Quality & Safety

What does quality mean to you?

In a quality healthcare environment, you get care that is right for your illness, without delays, and are asked only to get the medical tests necessary to help with your treatment. Quality healthcare is fair, and you can feel comfortable you will receive personal, knowledgeable healthcare treatment. Signature Healthcare is recognized nationally for our quality and safety, and the awards below are a testament to the quality care patients experience when visiting with our doctors and nurses.

Healthiest 100 Workplaces in America

Signature Healthcare was awarded as one of the top one hundred healthiest workplaces in America. Award applicants were evaluated across six key categories: Culture and Leadership Commitment, Foundational Components, Strategic Planning, Marketing and Communications, Programming and Interventions, and lastly, Reporting and Analytics. Applicants were evaluated with the proprietary Healthiest Employers® Index, a 1-100 rubric for wellness programming. The winning organizations have achieved lasting success through a wide array of employee wellness initiatives and corporate wellness programs.   The winning organizations were honored for their commitment to employee health and exceptional corporate wellness programming. Over 1,000 of America’s top wellness programs were evaluated for this award across the country.

American Heart Association's Get With the Guidelines Heart Failure Silver Plus Quality Achievement Award    AHA Heart Failure Bronze Award 2017

Get With The Guidelines® is the American Heart Association/American Stroke Association’s hospital-based quality improvement program that provides hospitals with the latest research-based guidelines. The award recognizes the hospital’s commitment to ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines founded in the latest scientific evidence. The goal is speeding recovery and reducing hospital readmissions for heart failure patients.

National Committee for Quality Assurance Patient Centered Medical Home

The National Committee for Quality Assurance (NCQA) announced National Committee for Quality Assurance Patient Centered Medical Homethat all Signature Medical Group Primary Care locations have received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes focusing on highly coordinated care and long‐term, participative relationships with patients which ultimately help to improve the patient experience and reduce costs.

The Leapfrog Group Hospital Safety Grade - Straight A’s

Signature Healthcare Brockton Hospital was The Leapfrog Group Hospital Safety Grade - Straight A’sawarded its 13th consecutive “A” safety grade by The Leapfrog Group, making it one of 855 hospitals to receive an “A” for its commitment to reducing errors, infections, and accidents that can harm patients. Signature Healthcare Brockton Hospital is one of only 57 hospitals in the nation to continually receive a straight A rating since the program began in 2012.

Joint Commission Top Performer on Key Quality Measures

Signature Healthcare was recognized for exemplary Joint Commission Top Performer on Key Quality Measuresperformance in evidence based clinical processes shown to improve care for certain conditions. Signature Healthcare is one of 1,099 hospitals in the U.S. earning the Top Performer distinction for attaining and sustaining excellence in accountability measure performance, and one of only 17 hospitals in MA. In addition, Signature Healthcare Brockton Hospital was one of only 8 in the state to be recognized in all four of the following measure sets: heart attack, heart failure, surgery and pneumonia and the only hospital in Southeastern MA receiving this designation.

U.S. News & World Report High Performing Hospitals Designation for Heart Failure CareU.S. News & World Report High Performing Hospitals Designation for Heart Failure Care

Signature Healthcare Brockton Hospital was named a High Performing Hospital for its treatment of Heart Failure. The Heart Failure score is based on multiple data categories, including patient survival, volume and more. Hospitals earning a high performing rating were significantly better than the national average.

American Stroke Association Stroke Gold Plus Award - Get With the GuidelinesAmerican Stroke Association Stroke Gold Plus Award - Get With the Guidelines

Get With The Guidelines®-Stroke is an in-hospital program for improving stroke care by promoting consistent adherence to the latest scientific treatment guidelines. Hospitals who receive the Get With The Guidelines Gold Plus Performance Achievement Award have reached an aggressive goal of treating stroke patients with 85% or higher compliance to core standard levels of care as outlined by the AHA/ASA for twenty four consecutive months.


Women’s Choice Award America’s Best Breast Centers

Signature Healthcare Brockton Hospital has received the 2018 Women’s Choice Award® asWomen’s Choice Award America’s Best Breast Centers one of America’s Best Breast Centers This evidence-based designation is the only breast center award that identifies the country’s best healthcare institutions based on robust criteria that consider female patient satisfaction and clinical excellence.The award provides women with the tools to find quality care at a time when new research demonstrates the importance of early detection.

Harvard Pilgrim Health Care Physician Group Honor Roll

Highlighting its achievements in patient safety and quality,
Signature Medical Group was again named to Harvard Pilgrim Health Care’s 17th annual Physician Group Honor Roll, this time “With Distinction.”  Sixty-one physician groups in Massachusetts, Maine, New Hampshire and Connecticut were named to the Honor Roll. However, only twelve of the sixty-one practices on the Physician Group Honor Roll achieved “With Distinction” status, meaning they exceeded the National Committee for Quality Assurance (NCQA)’s 90th percentile nationally in all domains of clinical care.  

Healthgrades Five Star Recipient

Signature Healthcare Brockton Hospital was awarded as a five star recepient for treatment of Chronic Obstructive Pulmonary Disease (COPD) and Pnemonia (2 years in a row) and was the only hospital in Plymouth county to achieve a 5 star rating in these categories.

The Leapfrog Group Top Teaching HospitalThe Leapfrog Group Top Teaching Hospital

Signature Healthcare Brockton Hospital was named a Top Teaching Hospital by The Leapfrog Group for the second year in a row and was one of only two hospitals in Massachusetts to be honored with this award. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care, and the hospital’s capacity to prevent medication errors.