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We are ready and welcoming our patients to help them take charge of their healthcare. Predictions show COVID-19 will be present for the foreseeable future. We have been and remain committed to providing the safest possible care and environment for you and your family's healthcare. 
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Quality & Safety

What does quality mean to you?

In a quality healthcare environment, you get care that is right for your illness, without delays, and are asked only to get the medical tests necessary to help with your treatment. Quality healthcare is fair, and you can feel comfortable you will receive personal, knowledgeable healthcare treatment. Signature Healthcare is recognized nationally for our quality and safety, and the awards below are a testament to the quality care patients experience when visiting with our doctors and nurses.

National Committee for Quality Assurance Patient Centered Medical Home

The National Committee for Quality Assurance (NCQA) announced National Committee for Quality Assurance Patient Centered Medical Homethat all Signature Medical Group Primary Care locations have received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes focusing on highly coordinated care and long‐term, participative relationships with patients which ultimately help to improve the patient experience and reduce costs.

Lown Institute Excellence in Patient Safety

The Lown Institute recognized Signature Healthcare’s excellence in Patient Safety as #57 in the Nation and #1 in Massachusetts. They also recognized the organization for:
•    National Social Responsibility: Grade A
•    National Value of Care: Grade A
•    National Health Equity: Grade A
•    National Cost Efficiency: Grade A
•    National Inclusivity: Grade A

The Leapfrog Group Hospital Safety Grade - Straight A’s

Signature Healthcare Brockton Hospital was The Leapfrog Group Hospital Safety Grade - Straight A’sawarded its 18th consecutive “A” safety grade by The Leapfrog Group, an achievement reached by only four hospitals in Massachusetts and 39 hospitals nationwide for its commitment to reducing errors, infections, and accidents that can harm patients. Signature Healthcare Brockton Hospital has continually received a straight A rating since 2012. 

Joint Commission Top Performer on Key Quality Measures

Signature Healthcare was recognized for exemplary Joint Commission Top Performer on Key Quality Measuresperformance in evidence based clinical processes shown to improve care for certain conditions. Signature Healthcare is one of 1,099 hospitals in the U.S. earning the Top Performer distinction for attaining and sustaining excellence in accountability measure performance, and one of only 17 hospitals in MA. In addition, Signature Healthcare Brockton Hospital was one of only 8 in the state to be recognized in all four of the following measure sets: heart attack, heart failure, surgery and pneumonia and the only hospital in Southeastern MA receiving this designation.

U.S. News & World Report High Performing Hospitals Designation for Heart Failure Care

Signature Healthcare Brockton Hospital was named a High Performing Hospital for its treatment of Heart Failure. The Heart Failure score is based on multiple data categories, including patient survival, volume and more. Hospitals earning a high performing rating were significantly better than the national average.
American Stroke Association Stroke Gold Plus Award - Get With the Guidelines

American Stroke Association Stroke Silver Plus Award - Get With the Guidelines

Get With The Guidelines®-Stroke is an in-hospital program for improving stroke care by promoting consistent adherence to the latest scientific treatment guidelines. To qualify for this recognition, hospitals must meet quality measures developed to reduce the time between the patient’s arrival at the hospital and treatment. 

Women’s Choice Award America’s Best Comprehensive Breast Center & BestWomen’s Choice Award America’s Best Breast Centers Mammogram Imaging Center

Signature Healthcare Brockton Hospital has received the 2021 Women’s Choice Award® as one of America’s Best Comprehensive Breast Centers and Mammogram Imaging Centers. These evidence-based designations identify the country’s best healthcare institutions and are the only designations to consider female patient satisfaction and clinical excellence.

Harvard Pilgrim Health Care Physician Group Honor Roll

Highlighting its achievements in patient quality and safety,
Signature Medical Group was again named to Harvard Pilgrim Health Care’s 19th annual Physician Group Honor Roll.  63 physician groups in Massachusetts, Maine, New Hampshire and Connecticut were named to the Honor Roll. The annual Honor Roll highlights physician groups that have achieved exceptional results in their approach to disease prevention and the treatment of acute and chronic illness for both adult and pediatric patients based on the National Committee for Quality Assurance's quality benchmarks.

Healthgrades Five Star Recipient

Signature Healthcare Brockton Hospital was awarded as a five star recepient for treatment of Chronic Obstructive Pulmonary Disease (COPD) and Pnemonia (2 years in a row) and was the only hospital in Plymouth county to achieve a 5 star rating in these categories.

The Leapfrog Group Top Teaching Hospital

Signature Healthcare Brockton Hospital was named a Top Teaching Hospital by The Leapfrog Group for the fourth year in a row and is the only hospital in Massachusetts to ever win this award four years in a row. Performance across many areas of hospital care is considered in establishing the qualifications for the award, including infection rates, maternity care, and the hospital’s capacity to prevent medication errors.

Blue Cross Blue Shield Blue Distinction Center

Signature Healthcare has been recognized by Blue Cross Blue Shield of Massachusetts as a Blue Distinction Center for safe, quality care in the areas of Bariatric Surgery, Knee & Hip Replacement and Maternity Care. Blue Distinction Centers are healthcare facilities and providers recognized for their expertise in delivering specialty care.